Frequently Asked Questions
Everything you need to know about your Artamiz shopping experience.
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Standard shipping within the continental US takes approximately 3-5 business days, while international shipping may take 7-14 business days depending on the destination.
How do I return or exchange an item?
Artamiz offers a 30-day return policy. Items must be in their original condition, unworn, and with tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
How do I ensure I choose the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
At Artamiz, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and eco-friendly dyes, working exclusively with manufacturers who meet global fair-labor standards.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.